Shipping policy
Processing time
Orders are typically processed within 1-3 business days (excluding weekends and holidays).
Delivery estimates
- Domestic: typically 2-7 business days after dispatch.
- International: typically 5-15 business days after dispatch.
Transit times are estimates and may be affected by customs clearance, carrier delays, weather, or local disruptions.
Worldwide shipping
We ship worldwide, except where restricted by local regulations, sanctions, carrier constraints, or product-level limitations.
Duties and taxes
International orders may incur customs duties, import taxes, and handling fees. These charges are determined by destination authorities and are the customer’s responsibility unless explicitly included at checkout.
Address accuracy
Please verify shipping details before placing an order. We are not responsible for delivery issues caused by incorrect address details provided at checkout.
Lost or delayed packages
If your package is significantly delayed or appears lost, contact contact@killyourdreams.com and we will assist with carrier investigation.